Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Date of birth and age
• Medical history and health information
• Insurance information
• Payment and billing information
• Photos for medical documentation and marketing purposes
• Communication preferences

We may automatically collect certain information when you visit our Website:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our Website
• Referring website addresses
• Cookies and similar tracking technologies

As a medical practice, we collect and maintain protected health information (PHI) as defined by HIPAA, including:

• Medical records and treatment history
• Procedure documentation and results
• Before and after photographs
• Correspondence related to your care

We use your information to:

• Provide medical consultations and treatments
• Maintain medical records
• Coordinate care with other healthcare providers
• Process insurance claims and billing
• Schedule appointments and follow-up care

We use information to:

• Operate and maintain our Website
• Improve our services and user experience
• Respond to customer service requests
• Send administrative information and updates

With your consent, we may use your information to:

• Send promotional materials and newsletters
• Share before/after photos and testimonials
• Conduct patient satisfaction surveys
• Inform you about new services or procedures

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for claims processing
• Medical laboratories and imaging centers
• Healthcare clearinghouses for billing purposes

We may disclose your information when required by law:

• To comply with court orders or legal proceedings
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• For public health and safety purposes

We may share information with:

• Service providers who assist in our operations
• IT support and website maintenance providers
• Payment processors and billing services
• Professional advisors (attorneys, accountants)

With your explicit consent, we may share limited information with:

• Photography and marketing agencies
• Professional associations for case studies
• Medical device manufacturers for research

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of sensitive data transmission
• Secure server environments and firewalls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on privacy and security practices

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain appropriate safeguards for protected health information.

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Obtain copies of your medical records
• Request an accounting of disclosures

You may:

• Opt out of marketing communications
• Update your contact preferences
• Request confidential communications
• Choose how we contact you

You may:

• Withdraw consent for use of your photos
• Request removal of testimonials
• Specify how your images may be used
• Limit distribution of your information

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings, though this may affect website functionality.

We work with third-party service providers who may access your information:

• Payment processors (e.g., Chase)
• Financing programs
• Appointment scheduling platforms
• Email marketing services
• Website analytics providers

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

We retain medical records in accordance with applicable laws and professional standards, typically for a minimum of 6 years after your last treatment.

We retain website usage data for analytical purposes as long as necessary for the purposes outlined in this policy.